Customer Horror Stories
Most of our customers are really awesome people. But we get those customers who are just out of their minds.
Most Vietnamese customers are just really bad consumers. Many come to our store thinking we mark everything expensive and give huge discounts. We do not do that. They are always demanding for a 50% discount and NO TAX. I do not understand the no tax. Everyone has to pay tax. We get yelled at by Vietnamese consumers all the time, saying that are prices are too high. If they are too high, how come we’re getting business. The only people who complain are Vietnamese people who just come in to attack us. They throw tantrums and whine and whine about prices. It’s really sad to watch.
We had one guy insult us working women saying, “Don’t talk to those girls. They don’t know anything.” The strange thing was he was the one who didn’t know anything. He wanted to purchase this mixer with a built in amplifier. He asked me “How many watts does this unit have?” I told him, “It is only a mixer, so it does not produce any wattage.” He told me, “No, I had one like this. It was also an amplifier.” I had to show him on the box that the unit said “MIXER.” Whatever dude.
We totally have Asians think that a mixer will make them automatically sound better. One time, this Vietnamese girl was like, “See. This mixer is broken. It doesn’t make me sound better.” She’s singing on the mixer and we tell her you have to create your own sound. “In order to use the mixer properly, you need to adjust the echo, and other effects on this mixer, to fill in with your voice. You can’t just plug and play. And each song is a different tune that you would adjust to fit accordingly. ” She refused to believe that she had to sing well in order to sound good.
About 80% of Vietnamese people do not treat others how they are treated. I think they just shop to attack the business. We get a good percentage of machine illerate Vietnamese customers. They don’t do product research before buying. They do not know the market prices nor do they know what the product they need to get. They all say “We’re engineers. We know what we’re doing. My son is a doctor. We’re educated. We do not need help from you. We know more than you will ever know.” That attitude and ego is such a nightmare.
We do not want your business if you keep acting so high handedly.